About Pest Czar

Providing Trusted Pest Control In The Baltimore Metropolitan Area

Here at Pest Czar, our team of professionals is dedicated to providing quality residential pest control and commercial pest management services for all of our customers in Maryland's Baltimore Metro area. With an A+ rating from the Better Business Bureau and the QualityPro and GreenPro Certifications, Pest Czar will exceed your expectations!

Local, Woman-Owned, Top-Rated!

a pest czar service vehicle in bel air

Pest Czar is a proud woman-owned, small business. In 2021, Erika Milenkovic became CEO of Pest Czar. Personally, Erika is a cancer survivor, artist and mother of two. Professionally, she is a registered pest control technician with the Maryland Department of Agriculture and QualityPro and GreenPro certified by the National Pest Management Association. In 2013, she was named an Innovator of the Year by the Daily Record for her work in nonprofits, and also served as Vice President of Communications on the board for the American Marketing Association- Baltimore Chapter. She is a believer in small business, community engagement, and doing things the right way.

Pest Czar was founded in 2013 by Erika's husband Sasa Milenkovic out of the basement of their home while Erika was pregnant with their first child. In 2014, Erika joined the business to contribute her organizational and administrative skills, while Sasa performed technician work and led the marketing efforts. Soon, the business began to grow and as they gained employees, they obtained office space in Towson. In 2018, Erika was diagnosed with non-Hodgkins lymphoma. Pest Czar continued to thrive thanks to its outstanding employees while Erika underwent chemotherapy and radiation treatments. Erika is in remission and has taken on the CEO role of Pest Czar, while Sasa is onto his next project.

If you're in need of quality pest control for your property, partner with the local pest control with values you can trust!

Mission: To provide the highest level of safe, effective pest control services to the community while being fair to our customers, employees and the environment.

Vision: To be the most sought after local pest control business in the Baltimore region.


1. Reputation and Integrity

2. Solution-Oriented

3. Self Improvement and Growth

4. Environmentally Responsible

5. One Team, One Dream

Our Team

pest czar technician tim

Tim Reynolds, Jr.

Tim has worked for Pest Czar since 2016. He supervises and trains our technicians, oversees the quality of our services, and works closely with commercial accounts.

pest czar co owner erika

Erika Milenkovic

Before becoming owner of Pest Czar, Erika worked in nonprofits and also exhibited her artwork around the region. She is a well-rounded contributor to have on the team!

pest czar technician ryan

Ryan Dilling

Ryan has years of experience in pest control. He is our Termite/Sentricon System Specialist. While he takes his job seriously, he also has a great sense of humor and is a proud father of one!

headshot of jon a pest technician

Jonathan Berkey
Pest Control Technician

Jonathan joined Pest Czar in 2021 and provides excellent customer service to residential and commercial customers alike. Jon is a team player, always willing to help out customers and his coworkers!



Jennifer Wyatt
Office Manager

Jennifer is a seasoned pest control professional who has helped many companies succeed over the years in the office and in the field. She has served thousands of customers and always brings a smile to those she speaks with!


head shot of matt a pest technician

Matt Carothers
Pest Control Technician

 Matt is the newest member of Pest Czar. He brings a variety of skills and experience in customer service, technology, and operating different types of vehicles, tools and equipment. He is a valuable addition to the team!


Why Choose Pest Czar For Your Pest Control Needs?

With superior customer service our highest priority, Pest Czar strives to complete every job with integrity and excellence. Our solution-oriented and environmentally friendly approach to pest management will keep your home or business completely pest-free, guaranteed! Here are a few more reasons that we're the right choice!

Better Business Bureau A+ rating

Environmentally-responsible practices

Excellent customer service

Safe treatment options for your family and pets

Exceptional customizable service

GreenPro Certified

QualityPro Certified

NPMA member

Full-service pest control services

Free re-services, if necessary

No sales pitches

A team of highly trained technicians

Here at Pest Czar, we continue to operate under the same company values that we started with! And as we continue to grow, our team continues to take pride in providing excellent pest control services and treating our customers, employees, and other associates with respect. And to date, Pest Czar has received only 5-star ratings in online reviews!


Join Our Pest Czar Team!

At Pest Czar, we're always looking to grow our team of dedicated, enthusiastic employees! We pride ourselves in hiring and training the best in the pest control industry. We're passionate about what we do and we're looking for motivated individuals to join us!

Current Openings:

Customer Success Manager 
(Full Time and Part Time / Work From Home)

As part of our Customer Success Team, you'll interact with customers and teammates - all from the comfort of your own home! Pest Czar’s CS agents act as ambassadors for the brand, services, and company we represent - answering questions, providing solutions, multitasking while paying attention to detail all while delivering the WOW factor.

What You'll Do:

  • Provide the best customer service in the entire world, including Mars and even beyond
  • Work in the peace of your home (birds chirping and wave/stream noises in the background are allowed at a tolerable frequency/volume)
  • Fielding inbound customer and team members calls/messages and resolving customer care concerns
  • Maintaining and scheduling routes and notifying customers of the status of their appointments
  • Aiding in data entry, file keeping, and office organization
  • Keeping accounting records and financial logs
  • Ensuring invoices and statements are accurate and accounts are charged appropriately

What You've Got:

  • A knack for speaking with people who have diverse backgrounds and different world views
  • Awesome verbal and written communication skills, great typing skills
  • An upbeat and eager attitude; ready to get your boots dirty at a fast pace environment
  • A habit of meeting or exceeding goals
  • Passion for being better tomorrow than you were today

Space Requirements:

  • A private room that NO one else will need to be in or use during your scheduled shift
  • Your residence must be able to have low noise levels during your scheduled shift

Working Conditions:

  • Cannot have other distractions or obligations (e.g. childcare responsibilities, etc.)
  • Pants not required

If this sounds like the perfect position for you, call the office at (443) 377‐3365 or email us at info@pestczar.com. We can't wait to hear from you!


Free Quote

Complete the form below to schedule your no obligation inspection.

Get Started With Pest Czar Today

(443) 331-4209

Are you in need of professional pest control for your home or business? Reach out to us at Pest Czar!

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